Sales, Marketing & Customer Service Admin Assistant
Job Vacancy

Job Offer Details

The Sales, Marketing & Customer Service Admin Assistant is a hybrid support role that spans three key functions of our business: sales, marketing, and customer service. This role is ideal for someone who is versatile, organized, tech-literate, and has a strong desire to grow within a fast-moving company.

You will work closely with senior staff, learn directly on the job, sell directly to customers in the offline store and gain hands-on experience through our internal short courses, tutorials, and mentorship programs.

Office Location:
School Junction, Ashaley Botwe, Accra, Ghana (search CETECH Ghana on Google Maps).

About Company – CETECH Ghana:

At CETECH Ghana, we are reshaping the way businesses and individuals access technology, solutions, and service delivery in Ghana. Our Retail, Wholesale & Services Division is a fast-paced, dynamic environment where we engage customers directly, manage product sales, provide after-sales services, and innovate in how we support our clients.

We are looking for energetic, tech-savvy, and highly motivated young professionals to join our growing team. If you’re passionate about sales, marketing, customer service, administration — and you’re hungry to learn fast and grow your career — then we want to meet you!

Join us at CETECH Ghana and be part of building the future of tech-enabled retail and services. We’re not just hiring — we’re investing in young people with potential.

Job Location:
On-site (Ashaley Botwe, Accra)

Salary Expectation:
Ghc 2500 – Ghc 3500 per month (Negotiable depends on experience and relevant skill sets.)

Employment Type:
Full-Time, Permanent

Experience Level:
Entry to Mid Experience Level

Key Responsibilities

Sales Support:

• Serve walk-in customers in our shop and assist with purchases
  
• Monitor inventory levels and coordinate with procurement
  
• Prepare sales quotations, proposals, and basic reports
  
• Process orders and follow through with delivery or service arrangements
  
• Update CRM systems and manage customer data
  
• Support the sales team with client follow-ups and scheduling meetings

Marketing Support:

• Assist with the execution of online and offline marketing campaigns
  
• Prepare brochures, flyers, newsletters, and other marketing content
  
• Support management of social media accounts and website content
  
• Track marketing campaign results and create simple analytics reports
  
• Help plan and organize events, product launches, or promotional activities

Customer Service Support:

• Handle customer inquiries via phone, email, and chat
  
• Manage product returns, complaints, and order status checks
  
• Log customer issues and follow up to ensure resolution
  
• Update internal FAQ documents and customer satisfaction logs

General Admin Support:

• Organize internal files, records, and documentation
  
• Assist with calendar management and internal scheduling
  
• Help prepare presentations and internal reports
  
• Liaise with suppliers, vendors, and partners

Key Responsibilities

Required:

• Aged 18 to 28 years old
  
• Strong computer skills (Microsoft Office, Internet, email, etc.)
  
• You must have your Own Laptop – you will use it to work
  
• Store Location > Ashaley Bowte, School Junction (Not a Remote Job)
  
• Start Time > 07:00am, Closing Time > 5:30pm
  
• SHS, Diploma, or Degree in Business, Marketing, IT, or similar
  
• We operate Monday – Saturday – You work 5 days with one off-day
  
• Excellent communication and people skills
  
• Ability to learn fast and adapt quickly to new tools and processes
  
• Genuinely interested in sales, marketing, customer service and administration
  
• Strong attention to detail and ability to multitask

Preferred (but not mandatory):

• Experience with CRM or marketing tools (e.g., Canva, Mailchimp)
  
• Basic knowledge of social media management or graphic design
  
• Any prior experience in retail, admin, sales, or customer service is a bonus

Career Development Path

This role is designed to help you grow into more senior positions as you gain experience, such as:

• Sales Executive or Account Manager
  
• Marketing Coordinator or Digital Marketing Specialist
  
• Customer Success Manager or Service Operations Lead

You will learn directly from experienced staff, and be exposed to company-run short courses, internal training, tutorials, and real-world projects.

What You’ll Gain

• A dynamic work environment full of learning opportunities
  
• Real-world business skills across sales, marketing, and service delivery
  
• Mentorship from experienced professionals
  
• Growth into higher responsibility roles

How to Apply

Please submit the form first. After submission, you will be provided the email address where you must send your CV and cover letter. All three components—the form, CV, and cover letter—are required for your application to be considered.”

This is an immediate employment opportunity (apply if you are ready to start soon)

• Use the subject line: Sales, Marketing & Customer Service Admin Assistant
• Attach files with clear naming conventions (e.g., KwameMensah_CV.pdf,  KwameMensah_cover_letter.pdf)

Interested candidates should send these to the email address provided after submitting the online form below.

1. Your updated CV / Resume (PDF)
   
2. Your Portfolio, any relevant profile and description of similar projects or list of relevant projects (if available)
   
3. A detailed cover letter on why you should be chosen. Also outline your experience and motivation.
   
4. Monthly Salary expectations and your earliest possible start date.
   
5. Copies of relevant certificates, qualifications, certifications, licenses, etc.